Terms & Privacy Policy

Terms

Effective Date: 06/10/2024

### 1. Introduction

Welcome to Hike V2 (https://v2.hike.com.ng). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, you must not use our website or services.

These Terms and Conditions govern your use of our website and the services we offer, including our Social Media Marketing (SMM) services. Please read them carefully before using our platform.

### 2. Services Provided

  Hike V2 provides Social Media Marketing (SMM) services designed to help individuals and businesses grow their social media presence. These services include but are not limited to social media account management, content creation, audience engagement, and follower growth.

We reserve the right to modify or discontinue any of our services at any time without prior notice.

### 3. Eligibility

By using our website, you represent and warrant that you:
- Are at least 18 years old or have parental consent to use the services.
- Have the legal capacity to enter into these Terms and Conditions.
- Will not use our services for any illegal or unauthorized purposes.

### 4. User Accounts

To use certain features of our services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your account by keeping your password confidential.
- Notify us immediately of any unauthorized use of your account or other security breaches.
- Be responsible for all activities that occur under your account.

We reserve the right to terminate or suspend accounts that violate our terms or engage in fraudulent activities.

### 5. Payment and Pricing

All prices for our services are listed on our website. By purchasing a service from Hike V2, you agree to pay the specified fees.

- Payment Methods: We accept various payment methods as listed on our website, including Bank Transfer.
- Refunds: Due to the nature of our services, all sales are final, and no refunds will be provided unless otherwise stated in a separate agreement or promotional offer.

### 6. Use of Services

When using our services, you agree to comply with the following conditions:
- You will not engage in activities that violate the terms and policies of social media platforms.
- You will not use our services for illegal, harmful, or deceptive activities.
- You will not attempt to exploit our services by means of bots, scripts, or other automated methods.
- You will not upload or share any harmful or illegal content, including but not limited to hate speech, defamatory content, or content that infringes on others' intellectual property rights.

We reserve the right to terminate or suspend your account if we determine that you have violated these conditions.

### 7. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the Hike V2 website are the property of Hike V2 or our licensors. You may not copy, reproduce, distribute, or use any of our intellectual property without our prior written consent.

You retain ownership of any content you provide to us in the course of using our services. By providing content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute your content in connection with providing our services.

### 8. Limitation of Liability

To the fullest extent permitted by law,    
  Hike V2 will not be liable for any damages (including but not limited to direct, indirect, incidental, consequential, or punitive damages) arising out of your use of our website or services. This includes any errors, omissions, or delays in our services, or any unauthorized access to your account.

Our total liability to you for any claim arising out of or related to these terms and your use of our services will not exceed the amount paid by you for the services in question.

### 9. Disclaimer of Warranties

We provide our services "as is" and without any warranty or guarantee. We do not warrant that our services will meet your requirements, be uninterrupted, secure, or error-free. We disclaim any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

### 10. Termination

We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without prior notice, if we believe you have violated these terms.

Upon termination, your right to use our services will cease immediately, and any outstanding payments will still be due.

### 11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of The Federal Republic of Nigeria. You agree to submit to the exclusive jurisdiction of the courts in High Court of Nigeria to resolve any legal matters arising from these terms.

### 12. Changes to These Terms

We may modify these Terms and Conditions at any time, with or without notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.

### 13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  Hike V2 
Email: support@hike.com.ng
Phone: +234 912 628 5456

Privacy Policy

At Hike V2 (https://v2.hike.com.ng), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information we obtain through our Social Media Marketing (SMM) services. By using our website or services, you agree to the terms outlined in this policy.

### 1. Information We Collect

We collect various types of information to provide and improve our services, including:

- Personal Information: When you register on our website, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and payment details.
- Non-Personal Information: We may collect non-identifiable information, such as your IP address, browser type, device type, and other technical details that help us improve your experience on our website.
- Social Media Information: As an SMM service provider, we may collect public information from your social media profiles (e.g., username, follower count) that is required to deliver our services.

### 2. How We Use Your Information

The information we collect is used for the following purposes:

- To provide, maintain, and improve our services.
- To process transactions and manage your orders.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send promotional offers, newsletters, and updates about our services, with your consent.
- To personalize your experience on our website and optimize content delivery.
- To comply with legal requirements and ensure the security of our website.

### 3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

- Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, conducting business, or providing services, as long as those parties agree to keep your information confidential.
- Legal Compliance: We may disclose your information when required by law, such as to comply with legal obligations, enforce our site policies, or protect our or others' rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

### 4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

### 5. Cookies and Tracking Technologies

  Hike V2 uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand user behavior. You can control or delete cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

### 6. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

- The right to access the personal data we hold about you.
- The right to request corrections to your personal information.
- The right to request deletion of your personal data.
- The right to restrict or object to our processing of your data.
- The right to withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details provided below.

### 7. Third-Party Links

Our website may contain links to third-party websites. These sites have their privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their policies before providing any personal information.

### 8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information as soon as possible.

### 9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

### 10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Hike V2 
Email: support@hike.com.ng
Phone: +234 912 628 5456